eBay Transaction Data
All eBay communication initiated by Lucid Sky Software products is transmitted securly and direct to eBay's API server without any third party interaction. No sensitive information, such as credit card data, passwords, or auction data is ever collected by any of our applications.
Information Collection, Use, and Sharing
We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to resolve a support ticket, nor will we send you unsolicited e-mail or other types of mailings.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
We never collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.